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You Don't Need Permission; You Need Skill

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Okay, people, you know who you are. At the very hint of speaking up, you feel uncomfortable, worried about what others might think, or apprehensive that speaking up might harm the relationships at work or at home. Maybe you censor or shut down your own ideas before others have the chance. Are you waiting on a feeling of confidence, comfort, a verbal invitation, or permission before you speak up?


Well, your communication evangelist is here to proclaim that you don’t need permission or confidence; you need skill.


As a seasoned communication coach, I absolutely know that you can learn how to speak up when it matters to you, despite feeling uncomfortable. To be clear, it’s your decision. If you are happy with staying quiet, I won’t argue; it’s your call. However, I would assert that if you have concerns, others do too. Even if you are the only one with concerns, your perspective is vital to making the best decision. Yes, the anxiety is absolutely real, but you can feel anxiety and speak up at the same time. I promise, you can learn to speak up with skill. There is no magic to being a strong communicator. Communication is a learned physical skill.


I offer these five coaching points.

 

1. You live and breathe, so you matter, which means you have every right to speak up. You do not need an invitation or permission. Period. It’s a frustratingly common feeling to think you shouldn’t speak up. However, it’s quite likely that everyone, except you, wants you to speak up, and trust will build up quickly once there is two-way communication. So ask for what you need.

 

2. Name what your real fears are. Put them on a list. Is each thing a reality, or do you just fear it

might happen? Bad things happen, yes. Maybe even the worst happens. I’m here to assure you

that there isn’t anything we can’t work through if you are willing to be persistent in

preserving the relationship. I’ve seen too many healed relationships to write off any situation as

impossible. Understand that fear can have such a chokehold that you are essentially paralyzed, making the situation far worse on every level, essentially creating the very situation you fear. The absence of conflict is not peace.

 

3. When you do speak up, talk louder and slower. I know this might seem ridiculous, but when

your brain hears a confident voice, it makes a big difference. IT WILL SOUND LIKE A FIRE ALARM IN YOUR HEAD, so prepare to be uncomfortable, but no one else will bat an eye. I would bet you my last Diet Coke that no one will even notice you are talking louder; they will simply

continue the conversation because you are speaking with credibility. I dare you to try it.

 

4. Practice using specific phrases when things are awkward in your everyday conversation but

aren’t yet a full-blown conflict. I call these pocket phrases. The more you hear your own voice

using the actual words, the more normal it will be for you. Since we don’t practice managing

difficult conversations every day, the shock of being thrown into one can throw us off balance, and withdrawal or silence can become our go-to defenses. Phrases like, “I get that and have some concerns,” or, “Let’s make a pros and cons list,” or, “My experience has been ______.” If the very thought of speaking up immediately is just something you can’t do right now, I get that.

Understand, though, that the longer you wait, the harder it will be. If you normally need two

weeks to work up the courage to bring up a difficult conversation, decrease that time to one

week. Any decrease is a big step in the right direction. You can still use the same pocket phrase

after you remind people about the topic. “Last week, you brought up the possibility of taking a

new job, which would mean a move. Let’s make a pros and cons list.”

 

5. Talk less, just be clear. Do you have to talk about everything? Nope!! For those of you with a

low word count, this should be good news. But Amanda Box law says that you either deal with

the conflict or get over it. Pick one and create a plan for how you want to proceed. Don’t

delude yourself into thinking that no one notices you’re upset. Others aren’t buying it and would much rather you go ahead and speak up, than for you to pretend nothing is wrong. When you don’t speak up, others are very likely to make their own assumptions that you don’t care or don’t want to be involved. The de facto silent treatment never fails to cause trouble.

 

If you are making progress on any of these five areas, you are doing great! I’m seriously proud

of you. Rest assured, I am NOT saying you need to be an extrovert; you don’t. I can tell you firsthand, we extroverts have our own issues! I simply want you to know that you can absolutely speak up with clarity and power when the stakes are high. You are already awesome, my friend, and developing your communication skills will help others value your relationship even more. #UnleashTheAwesome

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"The training was excellent and the entire team took away positive points.  Amanda was exceptional and the best trainer we’ve ever had at SFO.  Her techniques and communication skills were able to adapt to our team’s various attitudes."

— Carlos M. Garcia

Supervisory Transportation Security Inspector

U.S. Department of Homeland Security

Transportation Security Administration, San Francisco, California

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